Telesmart - Managed Cloud, Voice & Network Services

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Nurse Call

Linking caregivers and patients in real-time, enhancing the care you give, improving patient quality of life, and ensuring management has the information they need to streamline workflow.

Operator Connect

Our Microsoft Operator Connect service enables your staff to make and receive calls from their Microsoft Teams clients, and it takes just a few minutes to get started using our simple dashboard.

Voice Calling for Webex

Calling that's more than just talk. Built for an agile workforce, enabling calling anywhere and anytime. Cloud calling enables global reach without costly on-premises infrastructure.

Tendfor Contact Centre

You can finally move to Microsoft Teams telephony without compromising on your functionality and customer service demands. Adding quality to your contact center.

How we can help you

Contact Centre

Our Contact Centre solutions can improve your customer satisfaction, by ensuring that your customers always have access to their preferred way to reach your experts who will be able to address their needs in a timely manner.

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Hybrid Work

Create an engaged and productive environment that empowers employees working from home, in the office and on the go.

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Meeting Rooms

Simple, easy to use meeting spaces that incorporate everything you need to interact, connect and collaborate with internal and external users seamlessly and intelligently, regardless of whether they are in a meeting room or remote

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Telephony

Use text, email, chat, VoIP, PBX, virtual meetings and video conferencing to make sure you stay up to date with your entire business operation at the touch of a button, using a single vendor to streamline the entire process.

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Caregivers

Link caregivers and patients in real-time, enhancing the information available to your staff while increasing the quality and experience of patient care in aged residential care facilities, rest-homes, and hospitals.

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Why choose Telesmart?

With a vast amount of experience in collaboration and telecommunications, Telesmart has a large team of experienced IT services and support engineers with up to forty years of industry experience. With Telesmart, you can rest assured knowing you'll be working with experts at every step.

Our team is not only knowledgeable in telecoms, but also in areas such as IT services and support, customer experience and security. With our wide range of expertise, you won't have to worry about juggling a multitude of vendor relationships for your projects.

Choose Telesmart as your technology partner, and experience the peace of mind that comes with working with true professionals.

Our customers love to work with us...

What our customers say

Telesmart is a critical business partner for Access Community Health. They provide our end to end ICT solutions for our entire business throughout New Zealand. They have shown to be extremely responsive, solutions focussed and they are constantly looking at ways to enhance and add value to our business. Our business operates 365 days per year and Telesmart support crew provide great back up service when needed. Throughout the pandemic Telesmart have shown a flexible, collaborative and agile approach to supporting our need to work in a different way.

Alison Van Wyk, Chief Executive Officer, Access Community Health

I would like to say that working with Telesmart has been very beneficial to our organisation. They have a variety of products, are flexible to changes to support our business during this unprecedented time and have a knowledgeable service team.

Chris Scott, Director, Harbour City Travel

The pressure on businesses due to the lockdown from COVID-19 has been immense. I want to give kudos to the Team at Telesmart for all their help. OSPRI have had our Contact Centre Team operational from home supporting our Customers and with Cloud Calling for MS Teams enabled for the rest of our staff. The pace at which deployment occurred was exceptional, if you are not yet sorted I highly recommend you touch base with the Team at Telesmart.

John Tucker, Head of Technology Solutions, OSPRI

I am so pleased to have a partner like Telesmart helping to support our business IT needs. Last year they helped us achieve our goal of moving to the cloud, so we are no longer reliant on on-premise infrastructure. It has meant through COVID-19 we have been able to continue with business as usual from our homes, and stay in touch through Microsoft Teams, which has been a brilliant tool for our staff.

Kelvin Wong, Chief Financial Officer, Connexis

When we made the decision to work from home, all of our staff were up and running instantly - and it's due to the technology from Telesmart. Our entire team is at home working seamlessly thanks to the Telesmart's hybrid work solutions.