
Our collaboration platform
Keeps you secure by default
New & Trending

Nurse Call
Linking caregivers and patients in real-time, enhancing the care you give, improving patient quality of life, and ensuring management has the information they need to streamline workflow.

Operator Connect
Our Microsoft Operator Connect service enables your staff to make and receive calls from their Microsoft Teams clients, and it takes just a few minutes to get started using our simple dashboard.

Tendfor Contact Centre
You can finally move to Microsoft Teams telephony without compromising on your functionality and customer service demands. Adding quality to your contact center.
How we can help you

Contact Centre
Our Contact Centre solutions can improve your customer satisfaction, by ensuring that your customers always have access to their preferred way to reach your experts who will be able to address their needs in a timely manner.

Hybrid Work
Create an engaged and productive environment that empowers employees working from home, in the office and on the go.

Meeting Rooms
Simple, easy to use meeting spaces that incorporate everything you need to interact, connect and collaborate with internal and external users seamlessly and intelligently, regardless of whether they are in a meeting room or remote

Telephony
Use text, email, chat, VoIP, PBX, virtual meetings and video conferencing to make sure you stay up to date with your entire business operation at the touch of a button, using a single vendor to streamline the entire process.

Caregivers
Link caregivers and patients in real-time, enhancing the information available to your staff while increasing the quality and experience of patient care in aged residential care facilities, rest-homes, and hospitals.
Why choose Telesmart?
With a vast amount of experience in collaboration and telecommunications, Telesmart has a large team of experienced IT services and support engineers with up to forty years of industry experience. With Telesmart, you can rest assured knowing you'll be working with experts at every step.
Our team is not only knowledgeable in telecoms, but also in areas such as IT services and support, customer experience and security. With our wide range of expertise, you won't have to worry about juggling a multitude of vendor relationships for your projects.
Choose Telesmart as your technology partner, and experience the peace of mind that comes with working with true professionals.
Our customers love to work with us...

What our customers say
Alison Van Wyk, Chief Executive Officer, Access Community Health
I would like to say that working with Telesmart has been very beneficial to our organisation. They have a variety of products, are flexible to changes to support our business during this unprecedented time and have a knowledgeable service team.
Chris Scott, Director, Harbour City Travel
The pressure on businesses due to the lockdown from COVID-19 has been immense. I want to give kudos to the Team at Telesmart for all their help. OSPRI have had our Contact Centre Team operational from home supporting our Customers and with Cloud Calling for MS Teams enabled for the rest of our staff. The pace at which deployment occurred was exceptional, if you are not yet sorted I highly recommend you touch base with the Team at Telesmart.
John Tucker, Head of Technology Solutions, OSPRI
I am so pleased to have a partner like Telesmart helping to support our business IT needs. Last year they helped us achieve our goal of moving to the cloud, so we are no longer reliant on on-premise infrastructure. It has meant through COVID-19 we have been able to continue with business as usual from our homes, and stay in touch through Microsoft Teams, which has been a brilliant tool for our staff.
Kelvin Wong, Chief Financial Officer, Connexis
When we made the decision to work from home, all of our staff were up and running instantly - and it's due to the technology from Telesmart. Our entire team is at home working seamlessly thanks to the Telesmart's hybrid work solutions.
Mandy Hancock, Chief Operating Officer, Acumen New Zealand
Broaden your horizons
You can always learn more about the industry, so here's a hand-picked piece of educational content to keep your cogs turning...
Preparing for the Certainty of Uncertainty with Hybrid-First Ways of Working
Our latest news
Stay up to date with what is going on in Telesmart’s world

2022-11-18
Telesmart Launches Microsoft Teams Operator Connect
We have officially launched our Microsoft Teams Operator Connect service!
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2022-11-03
Sharing our Cisco Meraki journey
Our CTO was recently invited to be a guest speaker by Westcon-Comstor New Zealand.
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2022-11-01
Being a part of our customers' digital transformation
Telesmart is happy to be a part of Tū Ora Compass Health New Zealand's digital transformation journey.
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2022-10-25
Staff upskill
Congratulations Bhavin Patel for achieving your Teams Admin Associate certification. A score of 966 (out of 1000)!!!
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2022-10-05
ITIL 4 Recertification
Congratulations to Ron and Trent from our service delivery team for renewing their ITIL 4 certifications!
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2022-09-05
Telesmart at IT Nation
Thank you ConnectWise for hosting a fantastic IT Nation event on the Gold Coast last week.
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2022-08-10
Did you know?
By 2025, 75% of conversations at work will be recorded and analysed.
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2022-07-20
Telesmart and Yealink can help you get the most out of your meeting rooms
How many people waste minutes a day setting up a meeting room in your organization?
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2022-06-30
Welcome, Cameron Reid
Cameron has decided to bring his over 5 years of experience in Information Systems to Telesmart
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2022-06-26
New Auckland Office Location
Due to sustained growth in Auckland, we are moving to a new location.
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