Webex Contact Centre

Your intelligent, flexible, and delightful contact centre

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New & Trending

Nurse Call

Linking caregivers and patients in real-time, enhancing the care you give, improving patient quality of life, and ensuring management has the information they need to streamline workflow.

Operator Connect

Our Microsoft Operator Connect service enables your staff to make and receive calls from their Microsoft Teams clients, and it takes just a few minutes to get started using our simple dashboard.

Cisco Webex

One suite for all your team collaboration needs. Work together and achieve more.

Tendfor Contact Centre

You can finally move to Microsoft Teams telephony without compromising on your functionality and customer service demands. Adding quality to your contact center.

How we can help you

Contact Centre

Our Contact Centre solutions can improve your customer satisfaction, by ensuring that your customers always have access to their preferred way to reach your experts who will be able to address their needs in a timely manner.

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Hybrid Work

Create an engaged and productive environment that empowers employees working from home, in the office and on the go.

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Meeting Rooms

Simple, easy to use meeting spaces that incorporate everything you need to interact, connect and collaborate with internal and external users seamlessly and intelligently, regardless of whether they are in a meeting room or remote

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Use text, email, chat, VoIP, PBX, virtual meetings and video conferencing to make sure you stay up to date with your entire business operation at the touch of a button, using a single vendor to streamline the entire process.

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Link caregivers and patients in real-time, enhancing the information available to your staff while increasing the quality and experience of patient care in aged residential care facilities, rest-homes, and hospitals.

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Why choose Telesmart?

With a vast amount of experience in collaboration and telecommunications, Telesmart has a large team of experienced IT services and support engineers with up to forty years of industry experience. With Telesmart, you can rest assured knowing you'll be working with experts at every step.

Our team is not only knowledgeable in telecoms, but also in areas such as IT services and support,  customer experience and security. With our wide range of expertise, you won't have to worry about juggling a multitude of vendor relationships for your projects.

Choose Telesmart as your technology partner, and experience the peace of mind that comes with working with true professionals.

Our customers love to work with us...

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What our customers say

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Contact Sales

Broaden your horizons

You can always learn more about the industry, so here's a hand-picked piece of educational content to keep your cogs turning...

Streamline Your Business Communication with Teams Voice:
A Comprehensive Guide to Voice Service Options

Our latest news

Stay up to date with what is going on in Telesmart's world


Celebrating Bhavin's Achievement


First look at our booth at the CIO Summit


Telesmart's partnership with TCAP


Customer engagement with our partner Westcon-Comstor in New Zealand


Learn how you can optimise your business communication strategies with our expert insights


Telesmart attending the CIO, Digital Transformation & Data NZ Summit


Former Konica Minolta NZ talent returns to Telesmart as sales manager


Telesmart at the Cisco Webex Pop Up in Auckland


Our CTO gives feedback on PartnerCentral from Westcon


Tendfor introduces compliance recording


The Cisco Meraki flagship event of the year


Congratulations to Ronaldo